Our Guarantee & Return Policy

We personalize and ship most items to arrive in 3-10 business days, though some items may take longer.

Our goal is to offer only the finest handmade greeting cards available, ones that will create lasting memories and provide years of enjoyment. Each card must meet our strict standards for craftsmanship and design. Before any item ships from our studio, it must pass a final inspection for quality and accuracy. Greeting Heart stands behind the quality of every product we sell.

If your order it is not 100% free from defects in materials and workmanship, you may return it in new condition and in its original packaging for a prompt credit, exchange or full refund. Please call our customer service at 1-561-768-2204 if you have a question about a return or exchange.

All returns or exchanges must be made within 30 days of receipt. Personalized items cannot be returned for reasons other than defects in materials or workmanship.